Liderança servidora em igrejas evangélicas da cidade de Sousa-PB.

Abstract

In the sphere of management complexity of the numerous types of organizations, the study on the topic of leadership has been striking among theorists. It is the case of this research, which addressed the subject of servant leadership in the Evangelical Churches, where its main objective was to compare the level of pastoral leadership of the members of the evangelical churches of the city of Sousa-PB. More specifically, we sought to identify servant leadership behaviors that refer to the dimensions of altruism, delegation, humility, love, service, vision and trust, and finally, to verify the role of the pastor as a leading figure. As a methodological way to the research, a quantitative approach was adopted, with an exploratory and descriptive purpose. The study was of an applied work, using a questionnaire applied to active members in three evangelical churches of different denominations. Regarding the procedures, we chose the field research and the survey research. As a tool for data collection, the model questionnaire by Patterson (2003) was applied, it was developed and validated by Dennis (2004), translated and adapted by Luz (2011) and composed of Likert-type scales. The sample resulted in 38 questionnaires answered and valid. Regarding the results, in the Pastoral Leader of the Church A, the Love and Service constructs were identified with the highest percentages referring to the behavior of the Servant Leadership, while the Confidence dimension presented its lowest level of leader. In relation to the servant leadership of the Pastor of Church B, the best indexes were found in the Humility and Love constructs, while the Service exposed the lowest level of leader behavior among the other dimensions. Regarding the Pastoral Leader of the Church C, it was verified that the Vision construct obtained the highest index in relation to the level of his behavior, however, the Service dimension presented the lowest percentage of the servant leader. As for the constructs with the highest indexes among all the churches were Love, Humility and Vision, and the one with the lowest index was the Confidence dimension. It is concluded that the pastoral leaders regarding the perception of the respondents, obtained satisfactory results regarding the level of behavior of each leader of the Churches, thus achieving the objectives outlined by this research.