Estresse ocupacional em profissionais da saúde do Serviço de Atendimento Móvel de Urgência.

Abstract

The transformations that are occurring in everyday life of workers, over time, are designing a new way of life and setting different standards of health and disease. Several research have shown that stress is an occupational disease arising from work activities, which involves, more often, health workers, causing losses not only of health professionals, but also the quality of care provided by them. By the above, this research aimed to assess the overall level of stress in health professionals working in the Service of Mobile Emergency Care of Cajazeiras-PB, as well as identify the stress phase in which these practitioners are, and check the frequency of physical symptoms and present the incidence of psychological symptoms of stress among workers of the institution. It is a descriptive, cross-sectional quantitative approach. Data were collected after approval by the Ethics Committee in Research. The data collection used a sociodemographic questionnaire and the Stress Symptom Inventory for Adults Lipp. Participated in the survey twenty-four professionals, four doctors, eight nurses and nursing technicians twelve, ranging in age from 20 to 50 years. The information of the socio-demographic questionnaire were computed using the software SPSS (Statistical Package for the Social Sciences, version 18.0). And the records of Stress Symptoms Inventory for Adults Lipp were evaluated and interpreted by a psychologist. Data analysis showed that 16.7% of the training has stress, all of them being in the resistance phase, with the predominant occurrence of physical and psychological symptoms (12.5%) presented simultaneously. Despite the small number of professionals who had stress, these data are disturbing, because it is a recent service and that has little demand occurrences. In addition, these professionals are already stressed by the action of stress for some time, which means they can evolve into other phases of stress, i f not taken appropriate measures to eradicate or minimize stressors. Therefore, it is necessary to adopt intervention programs, by institution, so as to promote strategies for coping with stress, with the aim of promoting quality of life at work.