Abordagem das excludentes de responsabilidade civil no Código de Defesa do Consumidor.

Abstract

The work in screen has for objective the study of the excluding of the Civil Responsibility in the consumption relationships in face of the Code of Defense of the Consumer. The idea of making this scientific work constantly appeared of the observations lived in the day by day of a company and of the growing understanding on the part of the people with relationship to your rights as consumers. The managerial evolution contributed to a larger complexity in the relationship supplier-consumer. Then the importance of delimiting the civil responsibility of the suppliers, as well as to trace explanations on your excluding ones. All knowing the constituent elements of the relationship and of the civil responsibility, he/she opens up the mind for a better elucidation of that subject and consequently he/she leaves in the more mixtures to exercise our rights. Through a research essentially bibliographical, the desmistificagao of the idea is looked for that the Consumer's Right doesn't open space for the defense of that that placed the product or the service in the market. With the debate concerning the excluding of the civil responsibility in the code of the consumer's defense, without doubts, the suppliers are more conscious of your rights and duties, and they look for an improvement in the relationships and in the attendance to the consumer. Finally, it is dealt with a matter that is part of the daily of any modern citizen; being constituted an allied right to the citizenship.