Qualificação profissional na Administração Pública: uma análise da percepção dos técnicos administrativos com o foco no desenvolvimento de conhecimentos e experiências.

Abstract

The function of Coordinator of Human Resources in Federal Institutions of Higher Education ­ IFES requires planning and synchronized action to the demands and legal and functional requirements. To think such an assertion is necessary to think about professional qualification. Initially it is meritorious to clarify the difference between professional qualification and training. According to Decree 5.825 / 2006, the first is a process­based learning process of formal education, through which the server acquires knowledge and skills, in view of institutional planning and the development of the server in the career and the second is a process permanent and deliberate learning process, which uses improvement and qualification actions, with the purpose of contributing to the development of institutional competences, through the development of individual competences. This study had as general objective to identify how the CFP / UFCG servers perceive the qualification, with the focus on the development of knowledge and experiences to perform their functions in the search for a greater efficiency in the service provided within the Cajazeiras campus of the Federal University of Campina Grande ­ UFCG. The research was descriptive and bibliographical, with a quantitative approach. The site for the research was the Administrative Units­CFP / UFCG, Campus of Cajazeiras, Paraíba. The sample consisted of 69 servers of administrative positions. For data collection, a structured questionnaire was used, applied to the APR. The data were grouped, tabulated and analyzed through descriptive statistics by numerical and percentage frequency, with the aid of the Microsoft® Excel 2010 program. The results were presented in the form of tables, figures and tables, and later discussed in the light of relevant literature. In view of the reality that permeates the CFP / UFCG as a federal institution of higher education, it is essential that plans for the development of competences, skills, creativity and a sense of responsibility are drawn, the latter being based on the individual's performance and awareness of duty as the institution's server. The analysis of the data found that the perception of the servers in relation to the professional training courses was evaluated negatively by the majority, since it deprives the servers in the development of learning and competence, which would tend to continuous improvements in work processes. Regarding the current legislation regarding the possibilities of continuing training, the guarantee of specific resources for the training and training of federal public servants occurred only after Law 11,091/2005. The study identified gaps in the professional qualification of the employees of the Campus of Cajazeiras and, based on the results demonstrated, the attention of the institution on the solutions that can be taken and the ideal proposals to direct the use of knowledge through the training courses offered, and that this action can generate beneficial changes to the various sectors of the institution. The adoption of proposals for intervention may provide the Administrative­Technicians in Education who occupy positions in the CFP/ UFCG, better conditions for acquisition and improvement of skills that add value to the institution and social value, in the development of their work with better preparation.