Uma análise comparativa entre modelos de trabalho em equipe ágil.

Abstract

Agile Software Development is currently the main mentality for developing software, and teamwork is the central factor. To assess agile teamwork, the literature presents multiple models that use questionnaires to collect data but have different constructs and measures. These models can help decision-making, identifying opportunities for improvement based on the assessment of teamwork. Furthermore, studies report that, depending on the respondent’s role, the results for the perception of the impact of teamwork on variables that make up team performance are different. However, the influence of the respondent’s role in evaluating the variables of the teamwork construct itself is not reported. Thus, the question at hand is: “How do models for evaluating teamwork compare in the context of agile teams?”. This dissertation aims to compare two models with respect to their constructs and measures. In addition, it is intended to confirm whether there are differences in the assessment of teamwork for different roles. To answer the research question, an empirical study was carried out, collecting data from 162 team members from two organizations. The analysis of the results indicates that both models have similar constructs, except for the Team Autonomy variable. Regarding the measures used for the six variables analyzed, both models are equivalent in measuring five of them. Regarding the influence of roles on the evaluation of each teamwork variable, the results indicate that, depending on the role played, the perception of teamwork is similar. Therefore, it is concluded that it is up to the teams to choose which teamwork model best suits their context. In addition, the different roles assess agile teamwork in a similar way. However, for some variables that make up this construct, there is an assessment difference between the roles.