Análise do estresse ocupacional: um estudo de caso no setor administrativo de uma indústria.

Abstract

The work in question discusses the impacts that people are subjected to through the stress that the organizational environment causes. Nowadays, occupational stress is one of the most common problems found in an organization, which can trigger some consequences, both in professional performance and in personal life, which can trigger serious health problems. Thus, the study aims to analyze occupational stress in the administrative sector of a factory in the city of Campina Grande - PB. For this, a case study was carried out, with a quantitative approach, with a descriptive and exploratory character. The application of the questionnaire involved 20 employees from the administrative sector. The results of the case study showed that the phase that stood out the most was Resistance, the main symptoms were physical, such as the feeling of physical exhaustion and change in appetite, and the stressors were mainly: lack of communication and information and few opportunities for training and development. In view of the results, it is proposed that the company's managers and directors seek methods that can reduce this stress, making employees feel more satisfied, less stressed, and consequently, more productive, without health problems and with a better quality of life higher.