Gestão do conhecimento e o processo sucessório na microempresa familiar do setor metalúrgico.

Abstract

The family business has continuity of its intellectual capital a major goal. Later generations need this input in order to keep alive the dream of its founder. A succession of misguided managers entails great difficulties to the organization, which can promote even the closure of its activities. In this type business, the mentors are of the company's founder and the most experienced employees. They exchange their own experiences and knowledge in their day-today duties for future managers. This paper aims to give an account of the succession process from the perspective of knowledge management with a focus on knowledge transfer of a family microenterprise of branch of metallurgy. The microenterprise went through financial difficulties and management, mainly for lack of incentive for innovation technology. The strategy adopted to overcome these problems was the implementation of knowledge management. Currently, microenterprise is growing, in the second generation of managers and prepares for the succession process of the third generation of managers