Processo de concepção de estratégias para prevenção de erro na operação de sistemas elétricos.

Abstract

This research proposal is based on the premise that the design of the human interface component of industrial systems has a strong impact on the human error. This work proposes a process to help conceive strategies to prevent the human error during the operation of automated systems, based upon concepts extracted from the Method for the Conception of Ergonomic Human Interfaces (MCIE). This process is built on the error classification according to Rasmussen’s task execution cognitive model and results in the proposal of strategies to prevent the error in the specific domain of electrical systems substation operation. This context of study follows a research thread already pursued by previous works in the group. The process must incorporate the method MCIE when designing human interfaces for the specific work context, making it more suitable to support the conception of interfaces for industrial automated systems. This text presents the process, the simulated environment used during the validation of the strategies, and the results of the validation process which was done with the participation of the operators of a real electric system substation.