Atuação profissional do Assistente Social no Hospital Universitário Júlio Bandeira.

Abstract

We understand that social workers in the hospital context play a fundamental role in promoting the social right to health and ensuring quality care for users. In this context, university hospitals represent a space of challenges and opportunities for these professionals. Therefore, it becomes important to analyze the multiple facets of social workers' work, focusing on identifying their activities and interventions, as well as the challenges they face in this complex environment. We therefore aim to describe the activities and demands placed on social workers in a university hospital in the Paraíba region. This is, therefore, research with a qualitative and exploratory approach, which uses documentary research as a methodological contribution. Data collection was conducted through the use of field diary records, supervised internship reports and bibliographic research, based on authors such as Iamamoto, Behring and Boschetti, Bravo, Paixão, Netto, Alaszewski, Gil, among others, to support the analysis of practices and challenges faced by social workers in the field of health policies.Regarding data processing, the information collected was transcribed and exposed using the field diary, as it is a data collection instrument that contains information and reports of experiences in which the researcher was a spectator. The findings consisted of: (1) observing the challenges imposed by neoliberalism and its counter-reforms, which have had direct impacts on the implementation of the SUS and, consequently, on the provision of quality health services to the population. Furthermore, we note the significance of university hospitals as basic instruments in professional training, research and health care, playing a fundamental role in guaranteeing universal and comprehensive access to health; and (2) identify the specific impasses and demands faced by these professionals, ranging from the complexity of the cases attended to structural and resource limitations, so that we seek to recognize that the social service professional plays a crucial role in the articulation between different sectors and health professionals, promoting equity and guaranteeing the rights of users in the hospital environment. In this sense, this study seeks to contribute to expanding the debate on the role of social workers in the hospital context and to improving health policies in Brazil, always guided by the defense of human dignity and the promotion of social justice.