Gestão de pessoas: análise dos processos para planejamento e estruturação das atividades em uma pequena empresa.

Abstract

The People Management area is increasingly gaining more relevance in the corporate context. The fierce competition forces organizations to increasingly seek the necessary skills to stand out, so the people management becomes an essential tool in this process. The objective of this report is to propose the formalizing of some priority activities in the area of people management in Tecnoprinter company in the face of the needs observed. The methodology used was a descriptive case study, carried out based on an action research, using tools such as participant observation and semi-structured interviews with a qualitative approach. By analyzing the data it was found that the company does not have a People Management area formalized, but that some activities regarding the area are already developed in the organization. It is also notice that the structure and formalization of some areas become a priority due to the growth of the company, their demands and the need for ongoing training. As result, the report presents a proposal of action that the company can follow for the implementation of the area of people management, for example to work the organizational identity, to make research of organizational climate and a diagnosis of Personnel Management activities, to structure the area of Personnel Management, to standardize the processes in the area of Personnel Management, to define a plan for jobs and wages, to set a reward policy and to develop actions of internal communication. This proposal was based on the theories studied in the development of this report, due to the organization's growth prospects and the expected improvement in the performance of employees, so the company can use it more strategically.