Aprendizagem organizacional: uma análise na perspectiva das gerações de funcionários de uma empreiteira do setor elétrico de Campina Grande/PB.

Abstract

Organizational learning has gained more and more notoriety and has become a very important competitive differential for organizations that seek to excel in their area of expertise. One of the difficulties faced in this learning process is the relationship with the different generations working in the market. The studies involving organizational learning along with the question of the generations are still very scarce, so this research aimed at analyzing the organizational learning in the perception of the different generations of employees of a contractor in the electric sector, identifying characteristics of found generations, learning from the perspective of the generations and learning preference of the generations. Through a quantitative approach, and a descriptive character was carried out a case study in a contractor of the electrical sector of the city of Campina Grande - PB. For the research, a questionnaire adapted from Mcdowell (2010, apud Collistochi et al. 2012) was used, in its structure divided into respondents profile and affirmations about organizational, group and individual learning, according to their dimensions of commitment to learning , shared vision and open mentality and learning preferences of these generations. The data were analyzed with the aid of basic statistics and excel to calculate the percentage of agreement for each statement. It was identified that in the organization there are three generations, the baby boomers to X and Y and that they do not have many perceptions of each other in relation to the learning process in their individual, group and organizational levels, and likewise presented few divergences between each other in relation to the learning preferences in the organization. It can also be seen that the generational employees value and prefer team activities that include a more effective interaction among all.