Segurança do paciente no cuidado a criança hospitalizada: práticas de enfermagem relacionadas à identificação do paciente.

Abstract

Understanding the hospital environment and its macrocomplexity can generate damages to hospitalized people and this becomes even more serious and serious when it comes to the pediatric public, for which care should be differentiated by health professionals due to their own peculiarities inherent in child growth and development. During the hospitalization process, the child is exposed to various procedures and interventions. Thus, errors in patient identification are likely to occur. Objective: To analyze Patient Safety (SP) in hospitalized child care based on practices related to patient identification performed by the nursing team in a University Hospital. Material and Method: This study is a descriptive exploratory research with a quantitative approach that was developed with the nursing team that works in the Child and Adolescent Health Care Unit (internment sector) of a Public University Hospital, municipality of Cajazeiras, Paraíba, Brazil. The following inclusion criteria were used: professionals who were in professional practice at the time of data collection and who agreed to participate in the study attesting their agreement by signing the Informed Consent Term (TCLE). Data were collected through direct and non-participant observation, in which 15 observations were observed and the complementary application of a questionnaire with 28 professionals. Results:. It was possible to detect different perceptions of what the SP literature proposes. The implementation of safe practices on patient identification presented limitations, showing conformities and nonconformities of what is proposed by the identification protocols of the Ministry of Health and the institution itself. Conclusion: At the end of the research, it is concluded that, although nursing professionals recognize the importance of SP in ensuring a safe care, the patient's identification practices are not yet effective by the team, thus requiring more appropriation by the patient. professionals and everyone involved.