Estresse ocupacional em bancários do alto sertão paraibano.

Abstract

The diseases arising from the work are health problems that affect people coming from their work activities . And occupational stress is affecting workers with great frequency . Objective: To evaluate the level of stress among bank employees of the High backlands of Paraiba . Methodology: This was a descriptive study , field and quantitative nature of the data is developed in a bank located in Cajazeiras -PB . The study population consisted of 35 employees . The sample in turn , was comprised of 22 professionals who met the criteria for inclusion in the study . Data were collected through a socio-demographic questionnaire and the Inventory of Stress Symptoms for adults Lipp ( ISSL ) , and analyzed in Statistical Package for Social Sciences ( SPSS ) . Results and Discussion: drew up a profile of bank predominantly male ( 63.6 % ) , aged between 20 and 40 years ( 72.7 % ) , married ( 54.5 % ) , with children ( 72.7 ) , 68.2 % are graduates , working in the bank between 1 and 5 years ( 50 % ) work more than six hours daily ( 59.1 % ) , 81.8 % report having a banking exclusively, 81 , 8 % work more than 30 hours per week , 77.3 % consider the stressful job , 86.4 % never had sick leave for stress , 54.5 % rated the quality of care as good , has a salary between 4 to 6 wages minimum (40.9% ) have two or three dependent (40.9%) . 31.8% identified that are stressed , while 27.3 % is in the resistance and 4.5% exhaustion. Conclusion: The company shall provide an organizational environment with problem solving , with incentives , permanent jobs with an emphasis on prevention of occupational stress , interpersonal relationships , with the aim of intensifying the humanization of work, to try to minimize the gap caused by stress once this determines a high price in terms of psychological , physical and organizational.