Concepções dos profissionais do CAPS acerca do acolhimento e humanização na saúde mental.

Abstract

The care of the mentally ill, in Brazil, since its inception, has been deleting them along with beggars and idlers in the holy house, so not to disturb social order. However , at the end of the 70s , the process of psychiatric reform in conjunction with various social movements , including the Workers' Movement in Mental Health - MTSM articulated various strategies aiming to overcome the psychiatric paradigm was structured around the isolation and exclusion the mentally ill and proposed changes in care, model of care and management of health practices . In 2001, the Federal Law 10.216, redirected to mental health care, giving rights and protection of persons with mental disorders. In this context arise substitute services in mental health, including the Psychosocial Care Centers - CAPS, which are community health services that provide day care for people with severe and persistent mental disorders through clinical follow-up, social reintegration and recovery of citizenship. And the National Humanization Policy of the National Health System, which aims to the quality and dignity in health care. OBJECTIVE: The main objective was to analyze the conceptions of CAPS professionals about the care and humane mental health. METHODOLOGY: This study deals with an exploratory - descriptive qualitative approach. The research scenario was the Psychosocial Care Center “Sebastião Paulo Sousa “in the municipality of Cuité - Pb . The sample was composed by 06 professionals, according to the criteria of inclusion and exclusion. As an instrument for data collection used the interview method with the help of a semi-structured. The material was analyzed through the technique of content analysis proposed by Bardin (2009) and used for the presentation of narrative technique, confronting the meanings by reading relevant to the topic at discursão. EMPIRICAL ANALYSIS OF MATERIAL: From the analysis of the material collected the following categories emerged: design professionals on humanization, as host humanized care, affection and family; criteria used to prepare the host, need for attentive listening and preparing the Project for Therapeutic the care for patients with psychological distress in CAPS; need for professional training on the CAPS National Humanization Policy. CONCLUSION: We observed that professionals working analyzed from the perspective of the National Humanization Policy, being the host of this policy guideline over this assistance, however, the study has shown a weakness in regard to professional training in the area of mental health, the hatching need for ongoing education about PNH for a better development of the activities of these professionals in alternative services and community-based.