OLIVEIRA, R. C. L.; http://lattes.cnpq.br/3908962751826725; OLIVEIRA, Rodrigo César Lobo de.
Resumo:
This work presents WebQuest, a tool conceived to support the prospection of the user profile and its subjective satisfaction with interactive systems. In its Web version, this tool enables the evaluator to reach a more diverse and geographically widespread sample of users who are accessible through the Web. It also provides a flexible questionnaire structure which allows for specific context adaptation and adopts an estimation model to ensure a higher degree of confidence on the user satisfaction indicators.