Webquest: uma ferramenta web configurável para a sondagem da satisfação subjetiva do usuário.

Abstract

This work presents WebQuest, a tool conceived to support the prospection of the user profile and its subjective satisfaction with interactive systems. In its Web version, this tool enables the evaluator to reach a more diverse and geographically widespread sample of users who are accessible through the Web. It also provides a flexible questionnaire structure which allows for specific context adaptation and adopts an estimation model to ensure a higher degree of confidence on the user satisfaction indicators.