Melhores práticas para a gerência de redes de computadores.

Abstract

Network Management has been the subject of study of great studious, as Rose, Waldbüsser, Perkins and McCloghrie. Although the management literature is very vast on the instrumentation level, there isn’t exist an specific documented study that teaches a manager how to effectively manage her/his network. Which are the performance indices that must be monitored, when each one of these indices are indicative of problems and which are the suggestions to solve each problem? Which are the best practices for computers network management? How to use the information brought in SNMP (Simple Network Management Protocol) MIBs (Management Information Base) to locate and to correct network problems? This dissertation work, written as a book for possible publication, considers to answer the questions presented above. Its objective is help network managers in the practice of their activities. Some problems that can appear in a network, and have to be located and solved by the manager, had been raised and catalogued. The catalogue of problems is the heart of this dissertation work. The problems of the catalogue had been described in a standardized form and classified by OSI (Open System Interconnections) layer. The idea is pass to readers a little of the experience and knowledge lived by the authors and found (in a non organized form) in articles, books and equipment manuals.