Um estudo do assédio moral: a percepção dos servidores da Universidade Federal de Campina Grande

Abstract

Psychological harassment becomes increasingly common in the organizational scope because of the inconstancy of the labor market. Psychological harassment is characterized by a relationship where someone often causes constraining situations, persecution and humiliation to someone else. This phenomenon causes damage not only to the people who suffer, but also to the company or institution involved. This study addresses a survey about the perception and the practice of diagnosis, prevention, and intervention of bullying at the Federal University of Campina Grande, specifically in the Humanities Center. It was used an exploratory and descriptive research through a questionnaire with quantitative and qualitative approach for the technical and administrative workers. The data was analyzed using descriptive statistics through the median and mode. The results found showed that there is a knowledge from the participants on what is psychological harassment, and that in their conception there are some gaps regarding the practices used for perception, action to prevent and stop the harassment. Among the opinions on the questionnaires there are suggestions to awareness and capacitate the professionals, and to create a sector for monitoring the cases that happen. Therefore, it was seen a deficiency regarding the practices that are directly linked to combat psychological harassment.