Qualidade de vida no trabalho e qualidade de vida dos profissionais atuantes em Centros de Atenção Psicossocial.

Abstract

This paper analyzes the Quality of Work Life (QWL) and Quality o: Life (QL) of professionals working in community mental health services of Cajazeiras - PB (CAPS II, CAPS ad and CAPS i). As for the methodological course, this is a descriptive study in the form of survey with a quantitative approach. The sample consisted of 42 workers, respectively, 18 CAPS II, 14 CAPS ad and 10 CAPS i. Data collection was performed by applying two questionnaires: one to identify socioeconomic, and professional evaluation of the quality of work life, and another evaluation of the quality life WHOQOL-bref, fulfilling the principles of Resolution 196/96. Data analysis was performed from the simple static, descriptive scores and scores cf software by Microsoft Excel 2007. After identifying the profile socioeconomic and professional, it was found that professionals who work at CAPS are presented mostly: (64,3%) women, (35,7%) are between 31 and 40 years, (47,7%) married, (52,4%) post graduates, 19% monitors and, (14%) nurses, (50%) effective server and (50%) employed, 38% work between 31 and 40 hours weekly and 80,9% recei/e between 1 and 4. Of the eight criteria of QWT, six were positive and satisfactory Two criteria had negative outcome "fair and adequate compensation" and "Opportunities in the Workplace". Positivity was observed also in the areas of results of svaluation of quality of life (physical, psychological, social relationships and environnent), where the means ranged between 60.28 and 76.9. Dissatisfaction was a financial downside seen in QWL and QL. However, it was possible, through study, that both the quality of work life (QWL) and Quality of Life (QL) showed positivity in their results, showing satisfactory indicators and important in developing strategies to strengthen the growth of services substitutive mental health, community mental health services, and especially the improvement of professional and personal life of the workers involved in these services.