RAMALHO, Pâmela Peronico Leite.
Résumé:
The transformations that are occurring in everyday life of workers, over time, are designing a
new way of life and setting different standards of health and disease. Several research have
shown that stress is an occupational disease arising from work activities, which involves,
more often, health workers, causing losses not only of health professionals, but also the
quality of care provided by them. By the above, this research aimed to assess the overall level
of stress in health professionals working in the Service of Mobile Emergency Care of
Cajazeiras-PB, as well as identify the stress phase in which these practitioners are, and check
the frequency of physical symptoms and present the incidence of psychological symptoms of
stress among workers of the institution. It is a descriptive, cross-sectional quantitative
approach. Data were collected after approval by the Ethics Committee in Research. The data
collection used a sociodemographic questionnaire and the Stress Symptom Inventory for
Adults Lipp. Participated in the survey twenty-four professionals, four doctors, eight nurses
and nursing technicians twelve, ranging in age from 20 to 50 years. The information of the
socio-demographic questionnaire were computed using the software SPSS (Statistical
Package for the Social Sciences, version 18.0). And the records of Stress Symptoms Inventory
for Adults Lipp were evaluated and interpreted by a psychologist. Data analysis showed that
16.7% of the training has stress, all of them being in the resistance phase, with the
predominant occurrence of physical and psychological symptoms (12.5%) presented
simultaneously. Despite the small number of professionals who had stress, these data are
disturbing, because it is a recent service and that has little demand occurrences. In addition,
these professionals are already stressed by the action of stress for some time, which means
they can evolve into other phases of stress, i f not taken appropriate measures to eradicate or
minimize stressors. Therefore, it is necessary to adopt intervention programs, by institution,
so as to promote strategies for coping with stress, with the aim of promoting quality of life at
work.
