SOUSA, L. D.; http://lattes.cnpq.br/0581036824245600 Endereço; SOUSA, Lucas Dantas de.
Resumen:
In companies, checking their logistics activities is important, since almost two-thirds of the
costs are related to logistics processes. This work aims to make a study of logistics activities
in the company DSA - Distribuidora Sorriso de Alimentos LTDA, aiming to investigate the
logistics activities in the company DSA, describing transport activities, verifying storage
activities, describing the function of the information system in the logistics and verifying the
degree of importance that managers give to performance indicators in relation to suppliers. In
the methodology, a case study was conducted in the DSA, and this research is descriptive and
exploratory, field research and logistic literature review, and as a research instrument a form
was applied and data treatment was a qualitative approach. In the transport results, it has
proved to be advantageous to have a fleet of its own. In storage and inventory, the importance
of product turnover. In order processing, the efficiency of receiving these requests in real
time. In clients, the importance of the frequent visit of the sellers in the search of a good
relationship. In suppliers, the importance of choosing the best suppliers. In the information
system, the efficiency of the systems of the company and that reduce the time of the order
cycle and standardizing, organizing and streamlining the logistics activities. In the logistic
performance indicators, the manager's perceptions about the importance of the relationship
with suppliers in terms of quality, service, time and risks were shown.