Um estudo das atividades logísticas na empresa DSA em Sousa - PB.

Abstract

In companies, checking their logistics activities is important, since almost two-thirds of the costs are related to logistics processes. This work aims to make a study of logistics activities in the company DSA - Distribuidora Sorriso de Alimentos LTDA, aiming to investigate the logistics activities in the company DSA, describing transport activities, verifying storage activities, describing the function of the information system in the logistics and verifying the degree of importance that managers give to performance indicators in relation to suppliers. In the methodology, a case study was conducted in the DSA, and this research is descriptive and exploratory, field research and logistic literature review, and as a research instrument a form was applied and data treatment was a qualitative approach. In the transport results, it has proved to be advantageous to have a fleet of its own. In storage and inventory, the importance of product turnover. In order processing, the efficiency of receiving these requests in real time. In clients, the importance of the frequent visit of the sellers in the search of a good relationship. In suppliers, the importance of choosing the best suppliers. In the information system, the efficiency of the systems of the company and that reduce the time of the order cycle and standardizing, organizing and streamlining the logistics activities. In the logistic performance indicators, the manager's perceptions about the importance of the relationship with suppliers in terms of quality, service, time and risks were shown.