Políticas Públicas de Saúde: a percepção dos usuários da estratégia de saúde da família do Município de São Francisco/PB.

Abstract

Health is the basic right of every citizen and the State must guarantee public policies of prevention, protection and control of diseases, facilitating the user's access to actions and publics services. The public policy Strategy Family Health (ESF) presents a new vision of the process of health intervention in that it doesn't wait for the population to come or visit the Basic Health Units (UBS’s) to be attended to, acting preventively and going to meet the citizen from a new model of attention. The main objective of the research was to know the perception of the ESF users of the municipal district of São Francisco / PB regarding the provision of services related to public health policies. The methodological procedures for the purposes were delimited in an exploratory and descriptive study and as for the means in field research and documentary; The nature of the approach was qualitative and quantitative. The studied universe was composed by 3,603 users of the Unified Health System (SUS) and the sample represented by 186 people. The data collection instrument was used as a structured questionnaire and was randomly applied in the communities in the city under study. Considering the discussion of the results, it is concluded that most of the users of the ESF of the municipal district explored present positive perceptions regarding public health policies and services offered, according to the ten dimensions worked. However, there was a certain political-partisan involvement in the perception-evaluation of the inquired, but a positive evaluation of the public health and competence of the professionals involved was observed.