Comprometimento organizacional: um estudo de caso na Biblioteca Central da UFCG.

Abstract

This research aimed investigate the predominant type of organizational commitment of the technical administrative employee in the Central UFCG library. The model adopted in this survey was the conceptualization of three components of organizational commitment proposed by Meyer and Allen (1991), quoted by Medeiros and Enders (1998). This model provides that organizational commitment consists of three components: affective, instrumental and normative. In the affective component of commitment the individual remains at work because he or she wants. In the instrumental component the individual remains at work by necessity and in the individual component remains at work because he or she feels in the moral obligation to stay. As search strategy, it was opted by the descriptive and exploratory studying. For collecting data it was used a questionnaire containing the socio-demographic profile of employees and the scale of measurement of commitment which is used to measure the commitment in the face of the three bases conceptualized by the above template. This scale was developed by Meyer and Allen (1991) and modified in 1993 by Meyer, Allen and Smith, according to Medeiros and Enders (1998). As results of the analysis of data on the socio-demographic profile of employees it was found female sex predominance; Assistant role in administration; the full degree of higher education; but still, predominance of married, revealing individuals who would, in principle, more commitment to the organization. The results concerning working time in UFCG showed that the employees are more than 10 years working in the institution. As to the commitment, which is predominant between technical administrative employees in the Central UFCG Library is the affective, followed secondly by normative and finally the instrumental. We can thus conclude that, predominantly, the employee of the Central Library of UFCG remain at the institution because they wish.