Gestão do trabalho voluntário no Centro de Educação Integral Margarida Pereira da Silva - Cemar, Pombal-PB.

Abstract

Theme increasingly researched, the Third Sector has gained prominence in recent decades. Its managerial aspects and social objectives have attracted the attention of society as a whole, mainly because much of its work is done by volunteers who need to be motivated for social causes. In this context, this study aimed to analyze the management of volunteer work in Centro de Educação Integral Margarida Pereira da Silva - CEMAR, from Pombal-PB. The technical procedure used in the research was the case study, with information obtained through the application of a survey with 21 volunteers and a semi-structured interview with three directors of the institution. The research instruments aimed to identify the socioeconomic profile of the volunteers and analyze the perceptions of volunteers and managers regarding the management of volunteer work in the organization. The results showed a positive vision of the volunteers on the management of CEMAR, so that they feel motivated to work in that non-governmental organization. As a suggestion to CEMAR managers, hiring an organizational consultant and do courses and training in social management for a greater professionalization of the institution activities was indicated.