Um modelo para tratamento de confiança sobre transações de e-business.

Abstract

When evaluating today business environment, it is noticed that e-business technologies are being outlined as fundamental pieces to strengthen the value chain of traditional business activities. Furthermore, the growth of e-business technologies in the global market depends on several factors and transactions' reliability is one of them. This dissertation presents an alternative to obtain and measure trust relationships on virtual activity of negotiation, proposing a trust model for evaluation of the reliability level assigned to a given transaction. Also it is described how the model is being implemented and how to apply it.