SILVA, C. M.; SILVA, Camila Mendes da.
Résumé:
Community Health Workers (CHW) are the guardians of popular knowledge, user representatives and community voice within the health service. Such facts have made this worker stand out in our conviction. The care and interpersonal dialogue are constant in their work process and, considering their weakened formation, the need to discuss Chronic Noncommunicable Diseases with CHWs in the light of Permanent Health Education has been perceived. The chosen theme "Systemic Arterial Hypertension (HAS) and Diabetes Mellitus (DM)" was proposed by the CHW participants of the study. This is a qualitative research that follows the design of the research-action, held at the UBSF Raimundo Carneiro, Pedregal district, Campina Grande-PB. The sample consisted of six CHW and the collection was carried out through four workshops, which were recorded and transcribed in their entirety and later analyzed by the technique proposed by Bardin. This research was approved in the ethics committee of the University Hospital Alcides Carneiro-HUAC, CAAE 11893112.0.0000.5182. Three categories were discussed: CATEGORY 1 - Arterial Hypertension "without muído"; CATEGORY 2 - Let's understand Diabetes Mellitus; CATEGORY 3 - (UN) ACCOMPANYING IN HIPERDIA. It was identified that the CHW had a fragility in the knowledge regarding the concept, the cause and the complications related to SAH. And regarding DM, they showed a relatively greater knowledge about this disease related to risk factors, signs and symptoms and treatment, but still showing difficulties in aspects related to the concept, cause and their classifications. There are few scientific literary studies that intervene about this reality, and it is important that this action be applied in other places, contributing to the work process of the CHW and, consequently, improving the relation between worker-user-health service. Contributing to the knowledge of CHW is to take care of this "fragile" health service worker directly, and indirectly care for the assisted community.