COSTA, N. F.; http://lattes.cnpq.br/5818624895004569; COSTA, Nayara Ferreira da.
Résumé:
The reception of individuals in situations of psychological distress is essential, since it is essential for the insertion and permanence of the individual in the health service. The main objective of this study is to evaluate, based on the perception of nurses who work in Primary Care, the weaknesses and potentialities of the reception strategy, associated to care for the person with suffering in the city of Campina Grande-PB. The study is descriptive and analytical with a qualitative approach, in which a script for a semi-structured interview with subjective questions directed to the nurses working for at least one month was used in the Basic Health Units of the Sanitary District V of Campina Grande-PB. A sample of 20 participants, predominantly female, was obtained. For the accomplishment of the research, the precepts of resolution 466/2012 were obeyed, where the approval of the project by the committee of ethics in research occurred with the opinion of number 2,065,085 on May 16, 2017. Before analyzing the empirical material It was possible to highlight the nurses' understanding regarding the meaning of the reception of the mental health demands, to verify their perceptions about the potentialities and weaknesses of the operationalization of the reception in the Basic Health Units that work and also to observe their suggestions and strategies for the Improvement of care in basic care.
