Satisfação e expectativas dos alunos do curso de Ciências Contábeis em relação aos seus docentes: um estudo na UFCG e na UEPB.

Abstract

The postsecondary education is responsible for the egress of thousands of people with degrees in several areas and are trained to meet the needs and demands of a globalized world. Thus, universities should work to build a professional profile that seeks to meet the market demands, and meet the needs of the company. In this sense, knowledge of the competences of the teacher is necessary for the proper performance of the teaching and learning of students. Thus, this study aimed to evidence the satisfaction and expectations of students of Accounting Course UEPB - Campina Grande campus and UFCG - Sousa campus, in relation to their teachers. Using bibliographic, descriptive field study and methodological procedures. Being used a questionnaire based on research Antonelli, Colauto and Cunha (2012). Obtained the results that teachers received a higher value of 50% of the scale, this means that their skills are satisfactory in view of their students. Regarding expectations, the analysis showed that a lower satisfaction experienced by these students overall average showing in this case that these students are more satisfied with the actions taken by their teachers, and so are less prospects related skills and attitudes thereof. Some attitudes, skills and knowledge were highlighted in the perception of most students as incentives, influences, travel plans, support material, organization, initiative, interpersonal skills, knowledge related to the course content applied, among others. Checking up on the results that the students, both UFCG and UEPB, recognize that such institutions have a skilled faculty with skills and knowledge to take a classroom. With this, it can be stated that students are actually satisfied the conditions of teaching and learning that the teacher has to offer, effectively.