Percepção do enfermeiro acerca das dificuldades e de sua capacitação profissional para atuar no serviço de atendimento móvel de urgência - SAMU.

Abstract

The Mobile Emergency Care Service represents an important gateway for the SUS, as it receives various emergency demands from the population and provides initial care to the user's health. The nurse in this service has the following functions: to supervise and evaluate the nursing actions of the team in Mobile Pre-Hospital Care; execute medical prescriptions by telemedicine; provide nursing care of greater technical complexity to critically ill and life-threatening patients. This research sought to investigate the perception of professional nurses about the difficulties and their training to work in the Mobile Emergency Service. The research is exploratory and descriptive with a qualitative approach, mediated by the technique of thematic content analysis proposed by Bardin, which helped in the formation of two categories: “Difficulties that impact the adequate performance of nursing at SAMU”, “Training and academic training nurses to work in urgent and pre-hospital emergency care ”. The results showed difficulties related to communication with the regulation center, shortage of inputs and personal protective equipment as factors that hinder the performance of nurses, as well as the perception of training at the level of graduation and specialization, based on the theory of so as not to provide security for the professional who graduated, free courses being an option to complement the training.