ALMEIDA NETO, H. S. C.; http://lattes.cnpq.br/9055243310349251; ALMEIDA NETO, Hélio Santa Cruz.
Resumo:
Efficiency is one of the constitutional principles that guides the activity of Public
Administration. Although it has a rationalization side of spending, the idea of efficiency also
requires an improvement in the performance of public institutions. This search for
improvement in performance has occurred in the context of the New Public Management,
which stimulates the use of private management tools that may be useful to the reality of
public administration. In this sense, the use of competency management as an instrument to
increase the administration of public organizations has been highlighted. The main objective
of this research was to identify the contributions of competency management to the
performance of IBGE in Paraiba. This was an exploratorydescriptive field research, which
started from a qualitative approach and used, for data collection, direct observation,
documentary research and semistructured interviews with employees who occupy
management positions in the studied institution. After analyzing the data, the research results
indicated that the main constraints to IBGE's performance in Paraiba are related to the way
the organization sees and manages their servers. It was also possible to map the individual and
organizational competencies fundamental to the fulfillment of the institutional mission of the
studied organization. At the end, proposals were presented that could improve people
management and performance in the research environment, through interventions that put into
practice the ideas of competency management in the institution.