FERNANDES, E. K. L.; http://lattes.cnpq.br/2429741118622160; FERNANDES, Eddie Kaleb Lopes. (BrasilCentro de Engenharia Elétrica e Informática - CEEIUFCGUniversidade Federal de Campina Grande, 2021-10-20)
The CRM software (Customer Relationship Management) manages many types of processes, such as
graphic editing, after-sales, customer service, and customer prospecting among others. However, it
has been noticed that marketing ...