Modelo multicritério para avaliação de desempenho de fornecedores.

Abstract

To remain competitive, organizations have been looking for ways to improve their performance concerning competitors. In this sense, an important strategy is to build long-term relationships with suppliers, which directly influence the quality of their products. Thus, in addition to the need to use structured techniques for contracting them, it is necessary to evaluate their performance during the contract period, as a way of analyzing the possibility of building partnerships with those who have adequate performance, creating improvement programs for those who have moderate performance or finalize contracts with suppliers that do not achieve desired performance levels. In this way, the present work aims to identify a multicriteria model to support the decision to evaluate the performance of suppliers. As a result of this study, the model proposed by Araújo (2015) was used to evaluate the performance of pre-selected suppliers. In this sense, this model was applied in the textile industry, with the aid of the Visual PROMETHEE software. The systematic proposal presented as main advantages: to be a structured procedure to approach the preferences of the decision-makers, to include the.