SOUSA, P. R. C.; http://lattes.cnpq.br/5495873502878090; SOUSA, Paulo Ricardo Cordeiro de.
Abstract:
This paper takes a prominent place in the contemporary world, however, the work environment,
where a large number of individuals spend most of the day, is surrounded by several factors
that can advantage the illness of professionals. In this context, nursing professionals are one of
the classes that most fall ill due to work, being affected mainly in their psychological dimension
because they are in constant contact with human suffering. Thus, the objective of this research
is to evaluate the risk factors for Burnout Syndrome among nurses working in pre and intra -
hospital urgency and emergency services, as well as to compare the prevalence of the syndrome
between the two services. It is a study of an applied nature, field research type, of an exploratory
and descriptive character, with a quantitative approach. The study was carried out in the
emergency department of a public hospital and in the Mobile Emergency Service (SAMU),
both in the city of Sousa – PB. The sample consisted of four nurses working in the emergency
department of the researched hospital and 15 nurses working at SAMU. A self – administered
structure questionnaire was used to collect information about the socioeconomic and
professional profile of the subjects surveyed, as well as the Burnout Syndrome Inventory (ISB)
instrument to assess the risk for the development of the syndrome. The data obtained were
analyzed statistically in the SPSS version 25 software and later organized into tables. It was
possible to verify that the Negative Organizational Conditions represent a risk factor for the
development of the syndrome and that they correlated positively with emotional distance. In
addition, emotional exhaustion was positively correlated with the dimensions: emotional
distance and dehumanization. There was a high risk for the development of Burnout in both
services. It is evident, therefore, that the two places that understood the field of study have
factors that favor the emergence of Burnout Syndrome, according to the analysis of data
obtained.