AGRA, K.L.; http://lattes.cnpq.br/4302414996808947; AGRA, Kelly Leite. (BrasilCentro de Humanidades - CHUFCGUniversidade Federal de Campina Grande, 2012)
With the increasing globalization and modernization there is a need for improved techniques for service in public places, such as the judiciary. Thus, a citizen who has the right abstract action, must have a satisfactory ...