BARBOSA, R. A.; http://lattes.cnpq.br/5353374904676963; BARBOSA, Raissa de Azevedo. (BrasilCentro de Humanidades - CHUFCGUniversidade Federal de Campina Grande, 2009)
With the increasingly pace of changes in the economical, technological, social and
cultural environment, Companies, have realized the need to invest more and more in its
internal clients in order to achieve more market ...