SILVA, R. M. G.; SILVA, Rebecka Marques Gomes da.
Résumé:
With government intervention through the creation of programs that benefit the civil
construction sector, such as smallscale enterprises, they are improving and providing
changes from each of their services and employees to their final product. The need for
companies, especially small ones, to have their "something more" was essential for a
better quality system of most companies that want to keep their place in the market, in
this way, implemented a system of management of quality management In a small
work from the implantation, it was possible to identify the benefits and difficulties of the
implantation, as well as its importance.
