Sistema de indicadores para avaliação da hospitalidade urbana: uma análise na cidade de João Pessoa - PB.

Abstract

Urban problems caused by the current city model have brought complex socio-environmental damages to humanity. In the search for a mitigation of these damages, several methods and concepts have been created in a perspective based on the environmental balance in the urban environment. This perspective is called sustainable cities, this model has been much debated and expanded in order to find ways to achieve a better balance between social issues and nature in the city. Other nuances related to the urban issue have been presented, making it important to deepen the knowledge between their relationship with sustainability. Among these nuances, there is the concept of urban hospitality, which is not born with the intention of being a basis of support exclusively for sustainability, but which has very close points of convergence. Hospitality has been a topic that has been debated for millennia, and takes with it different contexts in its conceptual structure, which are religious, social, anthropological, philosophical, economic, tourist, urban, and even virtual. The urban aspect, above all, discusses how the city receives its inhabitants and visitors, what are the structures offered to these people in the urban environment for them to take place. Understanding the points of convergence between these two themes will broaden the debate on sustainability in the city, bringing new concepts and models of an ideal city. Giving light to this understanding and relating them to urban indicators, which are tools established in studies and urban planning, can be configured in a methodology that helps in an urban strategy that aims at a sustainable and hospitable city. With all that in mind, the research proposes a model of urban hospitality indicators system, based on sustainability in the city. The qualitative method was applied. After the bibliographic survey and the selection of the main authors of urban hospitality, themes that relate to their ideas were selected and later related to indicators related to sustainability and urban development. For the application of the model, the city of João Pessoa was chosen. Thus, the values of the indicators were from the city. After establishing the values, which are in a quantitative way, their evaluation took place in a qualitative way, being discussed in a unitary way, giving greater scope to the result. Through the evaluation of the selected indicators, it was noticed that the city of João Pessoa is not a hospitable and sustainable city, that it is important that the city adapts its public policies aiming at environmental balance and hospitality for its population.