SAP: um sistema para otimização e automação de procedimentos do PPGCC/UFCG.

Abstract

More and more companies and public agencies have studied strategies to adopt execution models based on automated procedures and efficiency indicators. Among the benefits of this practice are agility in execution, standardization and predictability of results, as well as cost reduction and performance analysis. In this context, software with the aim of supporting process automation has gained space within corporate environments, optimizing processes and providing systematic organization for these institutions. Like these companies, the Graduate Program in Computer Science at the Federal University of Campina Grande (PPGCC/UFCG) is made up of a series of procedures that have already been virtualized. However, many of these are manual and have decentralized steps that contribute to overloading the secretariat and program organization. The objective of this work is the creation of a tool for automation of PPGCC/UFCG procedures. It is expected that the solution can improve the daily lives of graduate students and professors by simplifying, optimizing and automating processes within the platform.