FREITAS, J. F. S.; FREITAS, João Felipe da Silva.
Abstract:
On a daily basis, 3739 new applications are released on the Play Store, and with them, countless
bugs, defined as an error or failure in software or a system, that causes unexpected or incorrect
results, or behaves unintentionally. To control these bugs, bug reports were created, which are
reports made by users or professionals hired to test an application. These reports help developers
maintain the system and organize the priority order and how each bug will be tackled.
These reports are often created based on feedback and evaluations that point out a flaw or problem.
This feedback is read and interpreted by more technical people, and then they become bug reports,
which generates an extra layer between the final user and the developer. In this work, we propose an
integration tool designed to connect the application with a bug tracking tool, bringing the relationship
between the customer and the developer closer. The goal is to offer autonomy for the end user of the
application to create a bug report, already filling in the most common data that does not require
technical knowledge, and then generate a report, making it easier for users of an application to create
bug reports and consequently investigate and correct them by responsible developers.
