A aplicação das ferramentas da qualidade como melhoria da produção: um estudo de caso numa confecção de fardamentos.

Abstract

Quality is something crucial for any business to survive in a competitive market and globalized world. The objective of this work is the application of quality tools stratification check sheet, Pareto chart and cause-effect diagram simply and objectively in order to list the variables causing problems in producing the assessed company. By applying some quality tools in one product the company was able to identify problems and suggest solutions.