BASTOS, Francisco Carlos Pereira.; GUTIERREZ, Ruben Huamanchumo.; BASTOS, Maria Aparecida Boscardini.; COSTA, Helder Gomes da.
Resumen:
Bureaucracy as an administration model is usually remembered by their negative points.
It is because it faces with the obstacle of organizational culture practiced in public
service when trying to reduce the rigidity of procedures. Aiming to reduces bureaucracy
- into tangible scale - the analysis of the import of a federal agency focused on the area
of nuclear energy process was taken. After the analysis of the current process and the
detection of unnecessary activities with a focus group, the article suggests a new format
of the least burdensome import process supported by the informatics. As expected, we
expect a 27% reduction in steps components.
