Recrutamento e seleção de operadores de caixa de supermercado através de um teste rápido de informática.

Abstract

This work aims to show managers supermarket "X" in the municipality of Campos dos Goytacazes/RJ that the use of a questionnaire aimed at computer skills will bring good results in the selection of people. The objective was to identify the degree of knowledge of basic computer equipment through a "quick test" goal, prepared by a manufacturing engineer. The methodology is based on a case study and has a descriptive character. Most of the 37 respondents have age groups 18-22 years and 23-27 years. Valued 10.0 points, 4 professionals with higher education were able to average 8.45 points on the test; 8 operators with incomplete higher education obtained a mean score of 7.52 and 25 employees from high school, averaging 5.84 points. The aid of a production engineer in the preparation of the test is a positive factor, since these professionals have strong feature in branch management.