MARTINS, A.C.T.; http://lattes.cnpq.br/9381498924113329; MARTINS, Afonso César Targino. (BrasilCentro de Ciências Jurídicas e Sociais - CCJSUFCGUniversidade Federal de Campina Grande, 2021-05-28)
To meet the needs and desires of customers, companies seek to improve their processes in order to take root and reach new goals. Currently, people can rely on different channels to access large companies in the virtual ...