PONTES, I. M. T.; http://lattes.cnpq.br/2773686100260785; PONTES, Isaías Martins Teixeira.
Resumen:
This work aims to provide a solution for small and medium-sized businesses in the food delivery
sector, with a focus on establishments that often have a limited workforce and individuals who are
not familiar with computer usage. With the COVID-19 pandemic, the number of food deliveries has
significantly increased, and most of these demands are concentrated on a few commercial
applications. However, these applications are highly complex to use, which hinders smaller
restaurants that lack computer literacy and cannot afford costly equipment like thermal serial
printers. To address this problem, an Android application and backend were developed to manage
orders, from the menu flow to delivery. The application offers essential functionalities, including
printing orders using a low-cost Bluetooth thermal printer. This way, a wider audience can be
reached, as many rely on printed orders for communication between the kitchen and delivery
personnel, improving the establishment's organization by reducing delivery time and preventing
human errors.