Aplicativo gerenciador de pedidos de restaurante com conexão para impressora térmica.

Abstract

This work aims to provide a solution for small and medium-sized businesses in the food delivery sector, with a focus on establishments that often have a limited workforce and individuals who are not familiar with computer usage. With the COVID-19 pandemic, the number of food deliveries has significantly increased, and most of these demands are concentrated on a few commercial applications. However, these applications are highly complex to use, which hinders smaller restaurants that lack computer literacy and cannot afford costly equipment like thermal serial printers. To address this problem, an Android application and backend were developed to manage orders, from the menu flow to delivery. The application offers essential functionalities, including printing orders using a low-cost Bluetooth thermal printer. This way, a wider audience can be reached, as many rely on printed orders for communication between the kitchen and delivery personnel, improving the establishment's organization by reducing delivery time and preventing human errors.