RegBot: chatbot para o regulamento de ensino de graduação da Universidade Federal de Campina Grande.

Abstract

The Undergraduate Teaching Regulation is a legal device of the Universidade Federal de Campina Grande that brings together the main rules that must be observed by the university community, within the scope of graduation. This regulation exists on topics such as: the organization of undergraduate courses and their curricular components; internship; ways of entering and selecting students; academic procedures related to the students' bond; academic mobility; the use of studies; the timetable; as learning estimates; academic documents, etc. However, not all students are familiar with this regulation, or some have difficulty finding a specific topic, as it is an extensive document. In addition, students with disabilities, such as visual impairment, also find it difficult to use the regulation. Thinking about this problem, the work consisted of developing a chatbot, called RegBot, which will allow the student to access information about the UFCG Graduation Teaching Regulation, in an easier, agile and dynamic way, from the use of a language more accessible. Then, the chatbot was evaluated by a sample of the academic community, based on an evaluation conversation, in order to achieve the objective of the work.