Análise da consulta médica: o ponto de vista de pacientes atendidos em primeira consulta em Clínica Médica Geral nos Ambulatórios do Hospital Universitário Alcides Carneiro da Universidade Federal de Campina Grande - PB.

Abstract

Given the importance of a good doctor-patient relationship, this study intends to qualitatively analyze patients’ impressions in their first consultation at the outpatient clinics of the General University Clinic of the University Hospital Alcides Carneiro, linked to the Federal University of Campina Grande - PB. A total of 20 patients were evaluated, which reflect the population of the Unified Health System, evidenced by the socioeconomic questionnaire. The client's satisfaction was also analyzed by means of essay questions about the physician-patient relationship, consultation time, achievement and quality of the physical examination, understanding of the consultation and evaluation of the medical prescription. Serving to show us that medicine has become more humanized, despite the difficulties imposed by the lack of structure and resources. The study also evidenced, as proposed by most of the articles studied, that medicine is increasingly turning to the individual as a whole, seeking to intensify the power of communication between professional and patient, in order to achieve the best possible understanding about consultation, diagnosis and treatment to be performed.