DANTAS, F. S.; http://lattes.cnpq.br/1631069307133850; DANTAS, Filipe Soares. (BrasilCentro de Ciências e Tecnologia - CCTPÓS-GRADUAÇÃO EM DESIGNUFCGUniversidade Federal de Campina Grande, 2023-07-04)
This work is a case study of the application of Service Design in the private school transportation sector in Campina Grande – PB. Its objective was to develop a digital artifact that contributes to enhancing the user ...