Estado da arte acerca da eficácia das ouvidorias públicas municipais brasileiras.

Abstract

Seeking to operationalize the principle of participatory democracy enshrined in Federal Constitution of 1988, public ombudsman offices, participation channels and social control situated within the Public Administration. Considering the importance and expansion of such instances of social participation, as well as assuming that ombudsman offices, when well structured and promoted, function as an instrument essential aspect of social participation, the objective of this work was to analyze how the State of the art regarding the effectiveness of Brazilian municipal public ombudsman offices. It took place exploratory qualitative research, using the deductive method with the respective review bibliographical. It was concluded that, despite the great advances in the normative field, these administrative units are still far from effectively fulfilling their function essential to be channels of participation and social control and, so that they can actually perform their functions, require legal mechanisms that ensure their autonomy technical and administrative, providing its acts with impartiality and imperativeness towards the bodies of the Municipal Public Administration, and actions to raise awareness among society about your importance.